Design By Dawn-How to Order

	$3.00 S&H for all US locations (910) 397-9061 Last Updated: 09/05/10

Important Notice-ORDER NOW
The office will be closed while traveling to Novi, MI and Chantilly VA for 2 shows. We will be closed from September 20 through October 5. During this time, no orders can be processed. All orders will be shipped as soon as possible after October 5.
To know in advance when orders must be delayed in shipping, please sign up for my notice only newsletter by clicking HERE. This will give you at least a weeks notice as to when we will be traveling to or at a show and when there is a sale or new items available.

Return Policy:
No refunds after 30 days from date of invoice or without prior approval.
10% Restock Fee on all returned supplies.
Software replaced only with same item if defective.

PLEASE READ

It is not necessary to fill out the order form if you are using PayPal or a Credit Card by Phone. The only reason to use the Order Form is if you are sending it via U.S. Mail...Otherwise...your order is just a phone call or E-mail away.

To order:

Using Credit Card: Please call (910) 397-9061. If I don't answer, just leave a message and I will call you back as soon as possible. If I have your credit card on file already, you can either leave a message or send me an e-mail with the items you would like to order. Do NOT put your credit card information in the E-mail. It is not a secure sight. In order to use your credit card that I have on file, the E-mail must come from the same e-mail address as you gave me when I first got your credit card. If it is different, I will not charge the account, and will contact you.

By PayPal: Simply click on the payment tabs next to each item and send the order when done shopping. If you do not have a PayPal account, you will be prompted to input the information to set up an account or you can now just pay with a credit card without setting up an account.

By US Mail: Please fill out the order form and mail to:

Design By Dawn 610 Fitzgerald Dr. Wilmington, NC 28405

Shipping for all orders is $3.00 within the United Sates. There is also an additional charge for designs to be sent on mini CD and will be seen on each design page..

Need faster delivery? There is no option on the web site for you to have your order sent faster than regular US Mail. IF I am not at a show, I can certainly work with you to ship it US Mail overnight or priority for an additional charge. If you have your own Fed Ex account and want your package sent that way, I can help you and if you want the package sent Fed Ex without your own account, there will be an additional $6.00 pick up charge along with the Fed Ex cost. With whatever faster way you choose, a phone call or e-mail will be necessary. If I am out of town, I will not be able to get it to you until I return. If you sign up for my newsletter, you will always have at least 1 weeks advance notice when I will be gone.

Return Policy:
No refunds after 30 days from date of invoice or without prior approval.
10% Restock Fee on all returned supplies.
Software replaced only with same item if defective.

There is additional shipping for International orders. Please "Click Here" for an explanation.